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Personal identity and details of all members will remain
confidential. |
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Members are solely responsible for their account transactions and should
keep their account information confidential. Should a member give away,
share or lose his account number and/or password Virtual Casino will not
be held liable for any claims regarding that account. |
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In order to maintain the security of your online credit
card transactions, as well as for us to be able to process your withdrawal
request, our clearing house needs a signed authorization form with proof
of identification. The same is needed for all deposits of $250.00 and more.
Please download the authorization
form, print it and fax/scan it back to us. |
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All wagers and account transactions are monitored by Management. |
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All Internet wagers must be placed through the user interface
provided by Virtual Casino on its Web pages. Any Internet wagering through
other means, including the use of a "robot" player, is strictly
forbidden. In the event that use of non-approved client software is detected,
Management reserves the right to invalidate all such wagers retroactively,
cancel the player's account, or take any other appropriate action. |
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All accounts must have a correct contact phone number listed in their
account information on the date(s) of all credit card deposits. Use of an
invalid phone number is grounds for possible forfeiture of any/all winnings
and closing of the account. The same applies for customer charge backs. |
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Customers may only have one AND ONLY ONE account number
in their name. Use of multiple account numbers or names in order to receive
bonus promotions is forbidden and may result in the forfeiture of ALL bonus
funds received. Contact customer service if you have lost your account number
or password. |
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Players may request a withdrawal from their account at any time, but are
limited to four withdrawals per month. The total withdrawal amount for regular
customers cannot exceed $5,000 & for VIP customers $10,000 per month. |
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Refunds to credits are not any longer possible to credit
cards.
We apologize to the customers from
the countries detailed below for the inconvenience caused.
The countries are: Albania, Armenia, Azerbaijan, Belarus, Byelorussia, Thailand,
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Herzegovina,
Hungary, Turkey, Denmark, Indonesia, Kosova, Latvia, Lithuania, Malaysia,
Moldova, Montenegro, Romania, Russia, Russian Federation, Serbia, Slovakia,
Slovenia, Ukraine and Yugoslavia. |
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As of 09/09/04, because of on going promotional abuse by players coming
from certain countries, players from deemed countries are only eligible
to play in the casino, with no bonus over 20%. This bonus must be played
15x the deposit and bonus. The maximum cash out from any withdrawal will
be 10x the deposit made. The bonus is strictly non cashable. If you have
any questions or concerns please contact support before start of play. If
you do redeem a bonus and do not conform to this rule, all winnings from
that deposit will be declared null and void, and your deposit will be returned.
The casino will not be monitoring non winning deposits. As of this time,
the countries that are affected are: Australia, Denmark, Israel, and Singapore |
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Please note that all promotions are only available ONCE per person, family, household, address, email address, credit card number
and shared computers, i.e. university, fraternity, school, public library
or workplace. |
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All promotions are designed only for genuine players who may be interested
in continuing membership and wager with their own money at their own risk.
Promotions may be deemed void at any time to individuals or groups who abuse
or have a record of promotional abuse/fraud (charge backs) at Virtual Casino
or any of our affiliate merchants. Any winnings accrued by such individual
or groups will be deemed void and withheld. |
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Virtual Casino reserves the right to deactivate any account,
if found that the player is abusing the bonus program. |
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Virtual Casino reserves the right to withdraw a promotion, at any time. |
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Unless otherwise stated, promotions cannot be combined. |
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All rules, regulations, and payoffs contained herein are subject to change
and revision by the Management without prior written notice. |
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"Virtual Casino is a fully licensed and registered
Casino”, based in San Jose, Costa Rica. |
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We recommend the cardholder to print out all transaction
data, the rules of the game, the cancellation regulations, and the payment
methods in order to avoid misconceptions and discussions at a later time. |
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